Community Standards Guidelines

Last Update: December 22, 2024

Community Standards Guidelines - Activity on but not limited to: the official forums, discord, within Star Wars Galaxies™: An Empire Divided™ and any Social Media Presence or any other approved medium.

THE FOLLOWING ARE THE BASIC RULES OF CONDUCT THAT GOVERN PLAYER INTERACTION AND ACTIVITY WITH STAR WARS GALAXIES™: AN EMPIRE DIVIDED™, THE OFFICIAL FORUMS, DISCORD, SOCIAL MEDIA, AND OTHER APPROVED MEDIUMS FOR SWG: UTOPIA. FAILURE TO ACT RESPONSIBLY AND COMPLY WITH THESE RULES WILL RESULT IN DISCIPLINARY ACTION, WHICH MAY RESULT IN OFFICIAL WARNING, SUSPENSION OR ACCOUNT TERMINATION, AND REFUSAL OF SERVICE.

RULES OF CONDUCT

1. You may not harass or threaten other players; sexually, racially, or otherwise.
   
   Harassment is defined as any unwanted or unwelcome behavior beyond the limits of good taste, good form, or appropriate game context. The final determination of harassment and the severity will be made by a member of the GM Staff after a thorough investigation in order to ensure that each violation is treated fairly, equally, objectively, and without any bias of any kind.
   
   Those found guilty of harassment will result in disciplinary action being taken against the player account(s), which may or may not lead up to and including Official Warnings, Account Suspension, or Account Termination, depending upon the severity of the incident(s), and at the absolute discretion of the GM Staff. Any form of Sexual Harassment, Racial Harassment, Hate Mongering, or Shaming based on Sexual Preference, Gender, or Physical Appearance will lead to the immediate termination of SWG Utopia Account(s).


2. THIS IS A ZERO-TOLERANCE POLCY
   
   ANY PERSONAL ATTACKS, HARASSMENT, BULLYING, OR OTHERWISE UNWANTED ATTENTION TOWARDS ANY AND ALL PLAYERS OR STAFF WILL NOT BE TOLERATED IN ANY WAY, SHAPE, OR FORM, OF ANY KIND, FOR ANY REASON. ANY SUCH CONDUCT WILL BE DISCIPLINED BY ACCOUNT SUSPENSION OR TERMINATION AS THE GM STAFF DEEP APPROPRIATE.


3. You may not use any sexually explicit, harmful, threatening, abusive, defamatory, obscene, hateful, racially or ethically offensive language, in any language. The presence of any form of preventative filter or other game features is not license or permission, tacit or otherwise, to use such language or pejoratives in any way, shape, or form.
   
   The use of offensive language will result in disciplinary action being taken against player accounts, which may or may not lead up to and including Official Warnings, Account Suspensions, or Account Termination, depending upon the severity of the incident(s), and at the discretion of the GM Staff.
   
   
4. You may not impersonate any member of SWG Utopia Staff, past or present, in any way, shape, or form. This includes any form of parody, jest, or attempt to deflect other players for fear of action being taken against their account(s).
   
   Impersonation of the above-outlined personnel will result in disciplinary action being taken against player accounts, which may or may not lead up to and including Official Warnings, Account Suspensions, or Account Termination, depending on the severity of the incident, and at the discretion of GM Staff.


5. You may not violate any local, state, or international law or regulation while accessing or utilizing any SWG Utopia Service up to and including Official Forums, Discord, Social Media, or Star Wars Galaxies™, this also includes the Discord Terms of Use, and all user agreements by Daybreak Games and Sony Online Entertainment.
   
   Violations of any of the above will result in immediate Account Termination, with or without warning. THIS IS A ZERO-TOLERANCE POLICY.


6. You may not modify any part of the Star Wars Galaxies™ Client, Servers, or any part of the SWG Utopia website, located at, www.swgutopia.com, without the expressed written permission of Project Administrators of SWG Utopia. This includes but is not limited to, any hardware or third-party software that allows unattended gameplay, alters the movement speed of characters, or any other action that we determine as an unfair advantage to characters.
   
   THIS IS CONSIDERED AS A METHOD OF EXPLOITING, AND WILL NOT BE TOLERATED!

Modification of any portion of the software or components that gives an unfair advantage or enables unattended gameplay will result in disciplinary action being taken against player accounts, which may or may not lead up to and including Official Warnings, Account Suspensions, or Account Termination, depending on the severity of the incident, and at the discretion of GM Staff.


7. You may not arrange for the exchange or transfer of any pirated or illegal software while utilizing Star Wars Galaxies™ or on the SWG Utopia website or any other SWG Utopia Services or Forums.
   
   Participation in such transfers does constitute a violation of local, state, national, or international law and will result in immediate Account Termination.


8. You will follow the instructions of authorized personnel while in Star Wars Galaxies™, the Official Forums, or any other SWG Utopia Service(s).
   
   Failure to follow instructions from official Support Personnel may result in disciplinary action being taken against player accounts, which may or may not lead up to and including Official Warnings, Account Suspensions, or Account Termination, depending on the severity of the incident, and at the discretion of GM Staff.


9. You may not organize or be a member of any player association or groups within Star Wars Galaxies™ that is based on or espouses any racist, anti-religious, anti-ethnic, anti-gay, or other hate-mongering philosophy. You also may not organize or be a member of any player association that habitually violates the Star Wars Galaxies™ Terms and Conditions, Rules, or Policies.
   
   Organization or membership within such associations or groups participating in said actions may result in disciplinary action being taken against player accounts, which may or may not lead up to and including Official Warnings, Account Suspensions, or Account Termination, depending on the severity of the incident, and at the discretion of GM Staff.
   
   PLEASE NOTE: Player Association Leaders condoning, participating in, or knowingly allowing such action to occur, may be held responsible for the actions of their Player Association, and may result in disciplinary action being taken against player accounts, which may or may not lead up to and including Official Warnings, Account Suspensions or Account Termination, depending on the severity of the incident, and at the discretion of GM Staff.
   
   Play Associations which violate the above are subject to disbandment, depending upon the severity of the incident, at the discretion of GM Staff.


10. You may not give false testimony or intentionally hide any information when registering for an account with SWG Utopia. This includes an invalid email address or other fictitious contact information. If needed, players can update their account information at their convenience through the Official Forums.
    
    Failure to provide accurate information may result in the deactivation of player accounts until such time as accurate information is submitted and can be updated properly, this can be done by contacting Support Services at support@swgutopia.com.


11. You will not upload or transmit, in Star Wars Galaxies™ or on the SWG: Vision of Hope Website, Forums, Social Media, or any other SWG Utopia Service, any pornographic material of any kind, any material relating to minors, or any copyright protected content that you do not actively own the rights to unless you have expressed, written authorization from the author or copyright holder.
    
    Uploading such content will result in removal/editing of such content if applied in our services through static facilities, and may result in disciplinary action being taken against player accounts, which may or may not lead up to and including Official Warnings, Account Suspensions, or Account Termination, depending on the severity of the incident, and at the discretion of GM Staff.


12. You will not attempt to interfere with, hack into, or decipher any transmissions to or from our servers that run Star Wars Galaxies™.
    
    Any said action used on any such transmissions will result in disciplinary action being taken against player accounts, which may or may not lead up to and including Official Warnings, Account Suspensions, or Account Termination, depending on the severity of the incident, and at the discretion of GM Staff.


13. You will not exploit or bug into Star Wars Galaxies™, and you will not communicate the existence of any such exploitable bug, either directly or through public posting, to any other player of the SWG: Utopia Community. You will promptly report any such bugs through bugs.swgutopia.com or by contacting Support Services at support@swgutopia.com. Exploitable bugs include but are not limited to, bugs that grant the user unnatural or unintended benefits in-game.
    
    The exploitation of bugs within the game will result in disciplinary action being taken against player accounts, which may or may not lead up to and including Official Warnings, Account Suspensions, or Account Termination, depending on the severity of the incident, and at the discretion of GM Staff.

IN ADDITION TO THE GENERAL GUIDELINES LISTED IN THE AFOREMENTIONED ARTICLE, PLAYERS ARE ALSO SUBJECT TO THESE SUPPLEMENTARY GUIDELINES, WHILE PLAYING STAR WARS GALAXIES™. WHILE BY NO MEANS AN ALL-INCLUSIVE LIST OF THE DO’S AND DON’TS IN STAR WARS GALAXIES™, IT PROVIDES A SUITABLE FOUNDATION BY WHICH THE PLAYER CAN DETERMINE WHAT ACTIVITIES ARE APPROPRIATE:

1. Again, foul language is not permitted, in any language.
   
   Excessive use of foul language in appropriate context, including swear words, real-world racial slurs, and other language that is not consistent with the fantasy environment and designed to hurt, will be considered a disruption. The existence of any chat/text filtering function is not a license to be profane.


2. To expand upon the general guidelines, you may not harass other players.
   
   Harassment is defined as specifically targeting another player or group of other players to harm or inconvenience them. Harassment can take many forms, as it goes to the state of mind of the person or group of persons, on the receiving end, of the action. However, in order to account for those who are more sensitive than others, the GM Staff will make a determination as to whether or not the reported issue, would be considered harassment, and then act accordingly.
   
   Sexual Harassment, Racial Harassment, or hate-mongering of any kind, will result in disciplinary action being taken against player accounts, which may or may not lead up to and including Official Warnings, Account Suspensions, or Account Termination, depending on the severity of the incident, and at the discretion of GM Staff.


3. Sexual Harassment, Racial Harassment, or Hate Mongering of any kind, will result in disciplinary action being taken against player accounts, which may or may not lead up to and including Official Warnings, Account Suspensions, or Account Termination, depending on the severity of the incident, and at the discretion of GM Staff.
   
   Area Disruption is defined as any activity, intentional or unintentional, which harms or inconveniences a small, medium, or large number of players. Disruption Activities include, but are not limited to, such things, such as:
   
   
   1. Deliberately blocking a doorway or narrow area, so that players can not get past. Making excessive and inappropriate use of spatial communications, i.e. spamming.
   
   
   2. Placing any object (such as pets, droids, structures, city facilities) which prevents access to game content (anything in-game, including city structures, houses, caves, mission terminals, etc.) or trap other customers.
   
   
   3. Organizing, holding, or participating in protests held in high-traffic areas (such as busy Starports, or other areas where many players would normally gather.
      
      Causing a disruption may result in disciplinary action being taken against player accounts, which may or may not lead up to and including Official Warnings, Account Suspensions, or Account Termination, depending on the severity of the incident, and at the discretion of GM Staff.
   
   
4. YOU MAY NOT DEFRAUD OTHER PLAYERS OR MEMBERS OF STAFF.
   
   FRAUD IS DEFINED AS FALSELY REPRESENTING ONE'S INTENTIONS IN ORDER TO MAKE A GAIN AT ANOTHER'S EXPENSE. EXAMPLES OF THIS ACTIVITY INCLUDE, BUT ARE NOT LIMITED TO, OFFERING TO CRAFT A WEAPON WITH A BUILT-IN POWERBIT FOR ANOTHER PLAYER, AND THEN KEEPING BOTH OF THE COMPONENT, THE WEAPON, AND CREDITS, AS WELL AS USING THE INHERENT FLAWS IN THE SECURE TRADE WINDOW IN ORDER TO DEPRIVE ANOTHER PLAYER OF ONE OR MORE OF THEIR ITEMS OR CREDITS. OTHER EXAMPLES INCLUDE SELLING DISABLED VEHICLES, RENAMING ITEMS AND SELLING THEM AS A DIFFERENT ITEM, OR VIOLATING ANY TRADE AGREEMENT (SUCH AS AGREEING TO CRAT AN ITEM FOR RESOURCES BUT KEEPING BOTH THE ITEM AS WELL AS THE RESOURCES). THESE EXAMPLES ARE NOT ALL INCLUSIVE, OTHER VIOLATIONS WILL BE REVIEWED AND THOROUGHLY INVESTIGATED BY GM STAFF AND ADMINISTRATORS.
   
   IN ORDER FOR STAFF TO PROPERLY INVESTIGATE, ALL DOCUMENTATION MUST BE SUBMITTED AND THIS INCLUDES BUT IS NOT LIMITED TO: CHAT LOGS OF CONTRACTUAL AGREEMENTS, AND ANY SCREENSHOTS OF AGREEMENTS AND COMPLETED CRAFTS. IF ANY COMPLAINT IS MISSING ANY REQUIRED DOCUMENTATION, STAFF NOT INTERVENE.
   
   ONCE AN INVESTIGATION IS CONCLUDED AND GUILTY PARTY IS CONVICTED, DEFRAUDING OTHER PLAYERS WILL RESULT IN THE REMOVAL OF ANY AND ALL EARNINGS OR EQUIVALENT GOODS FROM PLAYER ACCOUNT(S) AND MAY RESULT IN DISCIPLINARY ACTION TAKEN AGAINST PLAYER ACCOUNT(S), WHICH MAY OR MAY NOT LEAD UP TO AND INCLUDING OFFICIAL WARNINGS, ACCOUNT SUSPENSIONS, OR ACCOUNT TERMINATION, DEPENDING ON THE SEVERITY OF THE INCIDENT(S), AND AT THE DISCRETION OF GM SUPPORT STAFF.


5. You may not operate a Player Association (Guild) that habitually violates these rules.
   
   Disciplinary issues involving Player Associations will also be addressed on a broader basis. Player Associations, whose members, habitually violate any of the Terms of Services, Rules of Conduct, or Community Policies, may be disbanded, with or without warning. In addition, monopolizing numerous spawn areas, with the intent to exclude other players will not be permitted. If investigated and verified by GM Staff, monopolizing may result in the disbanding of a Player Association. As stated in section eight (8) of the Rules of Conduct, which states that Player Association Leaders who condone, participate in, or knowingly allow such action, may be held accountable for the actions his or her members.


6. You may not intentionally circumvent the Player Vs. Player Combat features and causes another player to die, such as by “training” them.
   
   Training is defined as pulling or leading a hostile NPC or creature along behind you, and then attempting to get said NPC or creature to attack another player, who does not desire said engagement.
   
   The intentional training of NPC’s or Creatures will result in disciplinary action being taken against player accounts, which may or may not lead up to and including Official Warnings, Account Suspensions or Account Termination, depending on the severity of the incident, and at the discretion of GM Staff.


7. You may not abuse players, GM Staff, or the Tools provided to request support.


8. The act of being Away From Keyboard (AFK) across the entirety of SWG: Vision of Hope is prohibited in areas that involve a quest or quest line, i.e. Legacy or anywhere else that is part of a quest or series of quests. Any player farming an area that is part of a quest or series of quests must give way to players coming through for the related quest or series of quests. Any players suspected of or found in violation of this policy will be removed from the area by GM Staff.


9. Role Playing or Testing does not grant a license to violate these rules.
   
   Though Star Wars Galaxies™ is a roleplaying game set in the Star Wars Universe, the claim of “roleplay” or “testing” will not be accepted in defense of any of the anti-social behaviors mentioned above. As an example, you are in no case (PvP or otherwise) allowed to “train” a guard onto an enemy in protection of your homeland.
   
   By all means, we want to encourage you to play your role, we just cannot allow that roleplay to be done at another player’s expense.